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From helping you choose the best paddle board to selecting the right piece of changing kit.
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Our retailers are getting frequent deliveries so please contact your local Red stockist as they’ll be able to advise on delivery dates.
FREE Next Working Day Delivery - Orders Over £50
For any orders over £50 in value, you'll receive free next-working-day delivery.
If you place your order before 2pm Monday–Thursday, you can expect to receive your parcel the next day (excluding remote areas). Orders placed before 2 p.m. Friday will be delivered on Monday. Orders placed after 2pm on a Friday or over the weekend will be dispatched on Monday and delivered on Tuesday (assuming no bank holidays or remote areas).
Click here for full delivery information
Hassle Free Returns & Exchanges
Returns are free if the order total is over £75.
Exchanges can be processed through our returns portal with the exchanged product shipped when the original item is received back to us.
Equipment should be new and unused, with all original packaging and/or labelling still attached to the product. Items that don't have the label attached will incur a 10% reconditioning charge, which we will notify you of after inspection of your return. If we do not hear back from you within 4 days of contact, we will return the items to you.
All items are inspected before a refund is processed. Items deemed to be in poor condition will be returned to you. If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
We're Now A Certified B Corp
IT'S OFFICIAL, WE'RE NOW A CERTIFIED B CORP
Since day one, we’ve been committed to Taking Steps to be more responsible in everything we do, from product to people. As we enter our 15th year as a brand, we’re proud to have taken the next big step on that journey and become a certified B Corp.
The Titan pump is designed for disassembly which facilitates replacing certain parts if necessary. This handle will fit the fine thread piston rods. To check which handle you need, please see image showing the coarse thread piston rod on the left and the fine thread on the right and then follow these steps to identify which type of threads your pump has:
1) Stand the pump on flat ground. Stand one foot on the base of the pump.
2) Pull the handle all the way up and place both hands on either piston rod.
3) Twist the rod clockwise...
The Titan pump is designed for disassembly which facilitates replacing certain parts if necessary. This handle will fit the fine thread piston rods. To check which handle you need, please see image showing the coarse thread piston rod on the left and the fine thread on the right and then follow these steps to identify which type of threads your pump has:
1) Stand the pump on flat ground. Stand one foot on the base of the pump.
2) Pull the handle all the way up and place both hands on either piston rod.
3) Twist the rod clockwise to unscrew.
4) When you have unscrewed one piston, follow the same process for the other one but this time place one hand on the handle to stop it from twisting (If you can't unscrew one of them then marigold gloves can help with grip, or you may need a friend to assist).
5) The thread that is revealed at the end of the piston rods will be either coarse or fine thread. To be sure which handle you need, you can compare the piston threads you have with the image below.
6) To replace the handle just screw one piston at a time back into the handle, taking care not to cross the threads.
Here is our video on how to disassemble the Titan pump: https://redpaddleco.com/en-gb/paddle-boarding-know/inflatable-paddle-board-maintenance-videos/how-to-maintain-your-pump/
Easy order, relatively inexpensive and very quick delivery.
Old part was easily removed and new part fitted perfectly.
However the pump was brand new and broke on its 4th use, we have 3 more of these pumps that have been used significantly more with no sign of damage.
