DELIVERY INFORMATION

COVID-19 Update

We are currently shipping product as usual, however you may experience a slight delay in some delivery times due to the COVID-19 outbreak and additional measures required by couriers. We ship from the UK, so there might be additional delays at present for international deliveries.

Brexit Update

UK orders are unaffected as orders are processed from our headquarters in South Devon. We are still able to provide next working day delivery on order placed before 2pm. 

Dispatch

We aim to dispatch all orders on the same working day for orders received before 2pm GMT Monday – Friday.

For orders received after 2pm GMT Monday – Thursday, orders will be dispatched on the next working day.

For orders received after 2pm GMT on a Friday or Public Holiday, orders will be dispatched on the next working day.

UK Mainland Deliveries

For orders under the value of £25 we offer the choice of DPD Next Day Delivery at a cost of £4.95 or Royal Mail Tracked 48 which is a 2-3 working day delivery from dispatch for a cost of £3.00.

For orders over the value of £25, delivery is via DPD Next Day Delivery at a cost of £4.95. DPD delivers Monday – Friday as standard (Next working day delivery does not include Saturday 's or bank holidays as a delivery day).

In summary – if you place your order before 2pm Monday-Thursday, you can expect to receive your parcel the next day if you choose the DPD option. 

Orders placed before 2pm Friday will be delivered the following Monday, if being delivered via DPD.

Orders placed after 2pm on a Friday or over the weekend will be dispatched on the Monday and delivered on the Tuesday (assuming no bank holidays), if being delivered via DPD.

For orders over £75 in value, we provide DPD Next Day Delivery free of charge.

Remote locations - unfortunately due to the complexity of shipping to remote areas of the UK we are unable to provide next day shipping, but orders will usually be with you within 2-3 days depending on courier services.

We encourage you to provide your mobile number when you check out, so you can receive notifications from DPD or Royal Mail and monitor or make changes to your delivery, your number will not be used for anything else.

 

If you have any questions at all, please feel free to Contact Us 

Follow Us