COVID-19 Update

We are currently shipping product as usual, however you may experience a slight delay in some delivery times due to the COVID-19 outbreak and additional measures required by couriers. We ship from the UK, so there might be additional delays at present for international deliveries.
 

BREXIT UPDATE

UK orders are unaffected as orders are processed from our headquarters in South Devon. We are still able to provide next working day delivery on order placed before 2pm. 
 

DISPATCH

We aim to dispatch all orders on the same working day for orders received before 2pm GMT Monday – Friday.

For orders received after 2pm GMT Monday – Thursday, orders will be dispatched on the next working day.

For orders received after 2pm GMT on a Friday or Public Holiday, orders will be dispatched on the next working day.

 

UK MAINLAND DELIVERIES

For orders under the value of £25 you can either pay for either a tracked service from DHL Parcel UK with a 2-3 working day delivery time from dispatch. This is at a set cost of £3. Please note this is untracked, so we will not be able to locate your parcel if it gets lost in the post.

Alternatively for orders under the value of £75, you can opt for a Tracked Next Day Delivery Service (after dispatch) through DPD at a set cost of £4.95. DPD delivers Monday – Friday as standard (Next working day delivery does  not include Saturday  as a delivery day). 

In summary – if you place your order before 2pm Monday-Thursday, you can expect to receive your parcel the next day. Orders placed before 2pm Friday will be delivered on the Monday. Orders placed after 2pm on a Friday or over the weekend will be dispatched on the Monday and delivered on the Tuesday (assuming no bank holidays). 

For orders over £75 in value, we provide DPD Next Day Delivery free of charge. 

We encourage you to provide your mobile number when you check out, so you can receive notifications from DPD and make changes to your delivery, your number will not be used for anything else.


 

If you have any questions at all, please feel free to Contact Us