From helping you choose the best paddle board to selecting the right piece of changing kit.
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Meet the game-changing change parka that works with your lifestyle 24/7
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From helping you choose the best paddle board to selecting the right piece of changing kit.
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Find out what Red is all about and how we've created a world-leading paddleboard brand.
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Our retailers are getting frequent deliveries so please contact your local Red stockist as they’ll be able to advise on delivery dates.
FREE Next Working Day Delivery - Orders Over £50
For any orders over £50 in value, you'll receive free next-working-day delivery.
If you place your order before 2pm Monday–Thursday, you can expect to receive your parcel the next day (excluding remote areas). Orders placed before 2 p.m. Friday will be delivered on Monday. Orders placed after 2pm on a Friday or over the weekend will be dispatched on Monday and delivered on Tuesday (assuming no bank holidays or remote areas).
Click here for full delivery information
Hassle Free Returns & Exchanges
Returns are free if the order total is over £75.
Exchanges can be processed through our returns portal with the exchanged product shipped when the original item is received back to us.
Equipment should be new and unused, with all original packaging and/or labelling still attached to the product. Items that don't have the label attached will incur a 10% reconditioning charge, which we will notify you of after inspection of your return. If we do not hear back from you within 4 days of contact, we will return the items to you.
All items are inspected before a refund is processed. Items deemed to be in poor condition will be returned to you. If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
We're Now A Certified B Corp
IT'S OFFICIAL, WE'RE NOW A CERTIFIED B CORP
Since day one, we’ve been committed to Taking Steps to be more responsible in everything we do, from product to people. As we enter our 15th year as a brand, we’re proud to have taken the next big step on that journey and become a certified B Corp.
Fee to cover repair costs, if in contact with Red Customer service team on team@redpaddleco.com
Great value and really efficient service. I booked it in that courier arrived swiftly and the team kept my informed until the board was redelivered. Cant fault it. Thanks
