Orders placed between 1st November and 31st December qualify for extended returns until the 31st January 2024.
Returns are free if the order total is over £75.
Exchanges can be processed through our returns portal with the exchanged product shipped when the original item is received back to us.
Equipment should be new and unused, with all original packaging and/or labelling still attached to the product. Items that don't have the label attached will incur a 10% reconditioning charge, which we will notify you of after inspection of your return. If we do not hear back from you within 4 days of contact, we will return the items to you.
All items are inspected before a refund is processed. Items deemed to be in poor condition will be returned to you. If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.